Processing Time
Orders are usually processed within 1 to 2 business days. Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Timelines
Standard shipping typically takes 4 to 6 business days. Express shipping, where available, generally takes 1 to 2 business days.
Shipping Charges
Shipping charges are shown at checkout. Orders above the free-shipping threshold may qualify for discounted or complimentary delivery.
Tracking
Once your order ships, we send a tracking update by email or SMS so you can follow the package until delivery.
Delays
Courier delays caused by weather, high order volume, strikes, or remote-area servicing can occasionally affect delivery windows.
Need Help?
If your shipment is delayed or marked delivered but not received, contact us at hello@chachaboocha.com and we’ll help investigate.